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Subject-Module

Contents

Credits

1

(P1)

The Psychology of Learning

The 7 Frames of Intelligence - Gardner – Harvard Psychology
The 3 phases of early personality development – Classic Psychological
Types and behavioural symptoms
Condition Learning – Pavlov
The 7 year learning curve – Educational Psychology
The learning cycle – Educational Psychology

40

2

(P2) 

The Psychology of Motivation

Basic Psychology of Motivation Model
Herzberg´s Motivator – Hygiene Theory
Mallow's Hierarchy of Needs
Four Organisational Cultures
Expectation Gaps

40

3

(P3)

The Psychology of Communication and Presentation

Non-Verbal Communication
V.A.K.
Introvert and Extrovert
Presentation Techniques
5 Ground Rules
Action-Reaction Response
Dealing with questions
Dealing with stage-fright

40

4

(P4)

The Psychology of Conflict

What is conflict?
Conflict resolution
Approach-Approach Conflict
Approach-Avoid Conflict
Avoidance-Avoidance Conflict
Double Approach-Avoidance Conflict
Functional-Dysfunctional conflict
3 psychological methods of conflict resolution

40

5

(P5)

The Psychology of Teams and Teambuilding

Groups, Mobs and Teams
Developing a winning team
10 differences between groups and teams
Building up your team's toolbox
Team-based organisation

40

6

(P6)

The Psychology and Dynamics of stress

The Dynamics of Stress
Is it genetic?
The power of Endorphins
The Stress Reduction Programme

40

7

(P7) 

The Psychology of Thinking

De Bono´s 6 thinking hats
Using the 6 hats
Understanding the colours
Identifying your own style
Written Examination.

40

8

(P8)

The Mind

Understanding how the mind works and the primary roles of the conscious and subconscious minds.
The Release-Letting Go technique.
Understanding the Dynamics of stress.
Understanding and dealing with inner and outer conflicts.
Moving from Transactional – to transformational thinking.

40

9

(S1) 

Sales-Types

Explanation of individual test results. Understanding the metrics of personality and the effect upon others. How to recognise your colleagues and how to use this understand it in order to build self-managed teams. The 7 traits of successful sales persons.

40

10

(S2)

Sales-Psychology

Understanding your customer's profiles and communication style.  How to recognise your customer's hidden psychological needs.  The Sales Psychology Curve.

40

11

(S3)

Sales-Communication

Advanced presentation and communication skills.

40

12

(S4)

Sales-Thinking

Using De Bono´s 6 thinking hats model to quickly resolve customer-related and team-related problems.  2 Hours In hell. (Simulation Game)

40

13

(S5)

Sales-Loyalty

The “secret” of Customer loyalty. The 4 step customer loyalty model. The importance of story telling in effective sales performance. The Psychology of expectations.

40

14

(S6)

Sales-Marketing

The Psychology of Marketing. Building the brand in the consumer's mind. The BCG model. Marketing Warfare. Understanding line-extension. The 12 skills required to achieve peak sales performance. 

40

15

(S7)

The Sales Psychology Curve

Understanding the typical consumer buying process and the psychological factors behind it.

40

16

(L1)

The metrics of Personality and Leadership Styles

Do I manage by personality, attitude or skills? 12 vital self-management skills.

40

17

(L2)

Managing Conflict

Identifying personal and team members conflict styles. Adopting an appropriate conflict/negotiation style. The Harvard Business School Method.

40

18

(L3)

The metrics of  Motivation and Employee Loyalty

From Maslow to Herzberg, Marston and Beyond. Implementing an effective employee loyalty system. The dynamics of stress. Building peak-performing teams.

40

19

(L4)

Building peak performing teams

Team Building factors.  Mobs, Groups and Teams.

40

20

(L5)

The metrics and the psychology behind Customer Loyalty

The 4 step loyalty model. Building the story.

40

21

(L6)

From transactional to transformational thinking

Applying De-Bono´s thinking styles. 

40

22

(L7)

Probability, Statistics and the time and value of finance

The use of numbers. Quantitative tools for decision making.

40

23

(L8)

Finance and Investing

Capital Markets. Financial Instruments and Institutions. Speculation and Hedging.

40

24

(L9)

Economics

The Language of Business. Allocation of scarce resources. Supply and Demand. National Accounts (GDP).

40

25

(L10)

Strategic Management

Effectively managing for the short and the long run.

40

26

(IntL1)

Core Management Competencies

Managing And Dealing With People - The New World Of E-commerce - Probability And Statistics - The Time Value of Money - Logistics and Supply Chain Management - Technology and Innovation Management - The Strategic Use of Information Technology .

40

27

(IntL2)

Managing Organisational Change

The 10 driving factors behind organisational change. Breakpoint and Beyond. Mastering Change – The New Realities.

40

28

(IntL3)

Crisis Management in an International Environment

The Crisis – Grid – Identifying and understanding crises and effective methods of dealing with them.

40

29

(IntL4)

Strategic Management

The strategic management process - The three strategy-making tasks: developing a strategic vision, setting objectives, crafting a strategy - Industry and competitive analysis - Company situation analysis - Strategy and competitive advantage.

40

30

(IntL5)

The metrics of Corporate and National Cultures

Aligning team and corporate cultures. Understanding national cultural factors and aligning them with the corporate culture. Learning and de-learning – the myths about culture.

40

31

 (Intl6)

Economics for Business and Management – Microeconomics

Introduction to economics and business - Demand, supply and price - Elasticity of demand and supply - The firm, production and profit - Costs and output - Profit maximization - Monopoly and monopolistic competition - Oligopoly and business strategy: Theory of Games, Nash equilibrium - Economics of business organisations - Employment: the supply and demand for labour.

40

32

(PM1)

Technology and Innovation Management

Acquiring and Managing Know-how.

40

33

(PM2)

Marketing 1

The Total Marketing Process 1: From Product Development to Production Costing.

40

34

(PM3)

Marketing 2

The Total Marketing Process 2: From the Test Market to the Product Manager's functions.

40

35

PF(1)

Marketing 3

The psychology behind successful Sales and Marketing initiatives. Identification of the organisation's real position on the marketing chart. The BCG Model. Marketing warfare.

40

36

(G1) 

Goal-Setting

Setting and pursuing clear specific goals. Devising a time and goal strategy.

20

37

(G2)

12 Keys to Success

Introduction to the 12 most important management skills that effective managers use.

20

38

(G3)

Advanced Negotiation Skills

Negotiation – The Harvard Business School Method. Advanced Negotiation Techniques.

 

20

39

(G4)

Creative Problem Solving

The Harvard 20 step method. Creative problem solving techniques for life.

20

40

(G5)

Assertiveness

Understanding the psychology and the techniques required for successful and diplomatic assertiveness.

20

41

(G6)

Successful Interview Techniques

Preparing your interview performance.

20

42

(CB1)

Discuss

Advanced and situational use of the DISCuss personality instrument.  Understanding how you and others are driven by psychological needs.

40

43

(CB2)

Cognitive thinking Style theory

Understanding how you and others think.

40

44

(CB3)

Perceptual Learning Style theory

Understanding how you and others learn.

40

45

(CB4)

Values style inventory

Understanding your own and others´ invisible motivators.

20

46

(CB5)

Team Building Styles and inventory

Understanding effective team relationships.

20

47

(CB6)

Stress Evaluators

The Stress Evaluation Profile.

20

48 *

(T1)

Test Pack 1

Discover your own basic personality style and motivation factors by completing our DISA and 2MQ tests and analyses.

20

49 *

(T2)

Test Pack 2

Discover your own basic personality style, conflict and motivation factors by completing our DISA, KMA and 2MQ tests and analyses..

30

50 *

(T3)

Test Pack 3

Complete 360 degree evaluation using the DISA profiling system, 2MQ motivational analysis, KMA conflict analysis, PLS learning style analysis and the EA - emotionality analysis. This test pack is ideal for people seeking new challenges, or who are considering a new career.

40

 

* Only one of these options can be included as credits in terms of completing either a short-term of full course.

Once you've chosen your preferred modules decide what length of time you would like to study these modules over.

Send your requested “tailored” programme to us via e-mail at Evan-Jones International for evaluation.

We will then contact you with all the relevant information as to availability, validity and study fees.